A. In the case of iOS or iPhone, all payments are handled by Apple.
Any payment related request must be made directly to Apple.
For Android, we would like to ask you to reconnect after the game is over and check again. If it is not paid after reconnecting, please contact Customer Center according to the following form.
[ How to report Refund Inquiries ]
1. Character or user ID :
2. Payment Market : ( ex. Google Play Store )
3. Billing account or order number : ( ex. Google Gmail account )
4. Payment Date :
5. Payment amount :