A. In the case of iOS or iPhone, all payments are handled by Apple.
Any payment related request must be made directly to Apple.
For Android, it is only be eligible for a refund if you have purchased the item and request for a refund within the withdrawal period of the policy. Please contact us through the Customer Center after confirming the purchase period.
[ How to report Refund Inquiries ]
1. Character or user ID :
2. Payment Market : ( ex. Google Play Store )
3. Billing account or order number : ( ex. Google Gmail account )
4. Payment Date :
5. Payment amount :